We'll assign you a standard U.S. telephone number from our inventory, and configure it to connect directly into your conference calls without prompting callers to enter an access code. Your dial-in number can be dialed from anywhere in the world – callers will pay their own long distance charges (if applicable), but no per-minute mobile surcharges will apply. You will be assigned a Host PIN (you can pick the code yourself), which you use to log into your account and designate yourself as a host for your conference.

You can have up to 1,500 callers in your conference call at the same time, and your conferences can last up to 24 hours. (We can even enable continuous 24x7 operation, upon request.) No reservations or scheduling is required, and you can host as many conference calls as you need – all day, every day!

Fully manage your account online using your computer, tablet or smartphone. Change greeting and music, modify settings, manage live conferences, access past recordings, upload audio files and download activity. Everything you need to customize your prayer line, track activity, and ensure a great experience for your prayer line participants.

Choose from among a set of pre-recorded welcome greetings, or create your own personalized greeting. We don't promote ourselves to your callers – you have complete control over your prayer line greeting. Use our audio recorder or text-to-audio tool to create your own personalized greeting, or upload your own recorded greeting.

You can choose from several selections for your on-hold music or upload your own audio file. In lieu of hold music, you can upload a recorded message that your listeners can enjoy when there is no conference in progress.

You can register your phone number to automatically join your prayer as a conference host, which gives you access to keypad commands to control the conference, and allows you to speak when others are automatically muted. You can add multiple phone numbers so that others can act as guest hosts on your prayer line, without having to share your private Host PIN.

The Live Conference Manager in your account dashboard displays the Caller ID and Name for each participant in the conference, allowing you to mute specific participants. While we purchase and display Caller ID Name from the phone companies, sometimes it is not available, especially with mobile callers. However, you can use the dashboard to assign or modify the name associated with any Caller ID phone number, so that you will recognize them on future calls and have accurate name information in your email reports.

You can use your keypad to change conference modes (these control whether non-hosts are muted, and whether they can un-mute themselves), toggle recording on and off, lock the conference, selectively un-mute callers in a Q&A session, control breakout rooms, and other live conference settings.

You can use the Account Dashboard to upload music and recorded messages, and play them into live conferences. You can manage your audio library in the dashboard, giving you easy to music for your worship services.

You can play audible alerts when callers join or leave your conferences, or play the recorded caller name when they arrive or depart. For larger prayer calls, you can turn off these alerts, so they don't disrupt your prayers and sermons. You can adjust the default setting for these alerts, as well as change the settings during a live conference using the dashboard or host keypad commands.

You can automatically record all your prayer calls by default, or toggle recording on and off during your conferences, so that only the relevant portions are available for playback. There is no limit on the number of recordings you can make, which remain accessible for at three years. These recordings can be downloaded for permanent storage, played through your browser, or made available using our Dial-in Recording Playback service. You can even broadcast prior conference recordings into live conferences.

Having dozens of open lines during a conference call can create chaos and introduce background noise or echo, impairing your prayer calls. You can configure your prayer line so that non-hosts are automatically muted, and use our Raise Your Hand feature to effectively manage audience participation. Just ask your guests to press star-five (*5) on their phone to “raise their hand” if they would like to speak. You can then use the Live Conference dashboard or a host keypad command to un-mute them in order, one at a time.

You can move participants into breakout rooms using the Live Conference dashboard, or they can move themselves using a keypad command. Breakout rooms allow private one-on-one or small group conversations, while the main conference remains in-progress. Many of our customers use this feature to collect prayer requests or contributions, in combination with our “Raise Your Hand” feature. (You ask callers to press *5 if they would like to make a private request, then move yourself along with a Raised-Hand participant into a breakout room using the dashboard.)

Conferences start automatically when the first two callers arrive, unless you modify the Conference Start setting to require the presence of a conference host to begin the conference. Callers hear customizable hold music before the host arrives. This setting prevents others from using your prayer line without your participation.

You can configure your prayer line so that only hosts can speak, to minimize background noise and prevent disruptions. (You can have as many hosts as you need. To become a host, you either designate your phone number to automatically join as a host, or enter your Host PIN when you arrive in the conference.)

Your prayer line includes a Caller List where you can save Caller ID phone numbers. This list is normally used to apply names to phone numbers, designate automatic host phone numbers, or block specific callers. However, you can also use the Caller List as a “whitelist” to limit participation to only those pre-listed phone numbers.

You can block anonymous callers, requiring them to unblock their Caller ID in order to join your prayer line. You can also drop disruptive participants from a live conference using the Live Conference Manager and block them from re-joining your prayer line.

You can drop or mute disruptive participants in a live conference using the Live Conference Manager.